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Rider experience design · 2 years

Zoox
A new way to feel at home in motion.

As one of the first product designers at Zoox, I worked on the rider experience for on-demand, electric autonomous transportation.

Zoox project imagery from Divya’s portfolio

THE APPROACH

Designed around
the experience.

I designed and launched three versions of the mobile app, explored vehicle identification and interaction, and worked on an internal emergency response operations dashboard.

The experience extended beyond the app: light, sound, door interactions and in-vehicle screens helped riders understand and navigate an unfamiliar journey.

Explore the original full case study ↗